Cannovate provides data-driven, cannabis-centered, US-based customer service solutions that develop loyal customer relationships for dispensaries and cultivators.
INBOUND CUSTOMER SERVICE
Our (i.e., your) US-based, clinically-trained customer service representatives become cannabis concierges who help your customers learn about and reserve new products and get answers to their questions.
MEDICAL CUSTOMER SERVICE
Our clinically-trained representatives turn your dispensary into a caring and trusted resource while we make sure you stay compliant with state and HIPAA requirements.
Purchase and prescription histories. Favorite products. Marketing campaign responses. Understand your customers better to create more personalized, effective communications that result in loyal relationships.
Because our proprietary CRM platform can tie into your POS system, it’s easy to let customers know when a shipment of their favorite product arrives or tell them about something new.
Learn how we’re bringing two passions together to revolutionize an industry.
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